HR Development Strategy Through Training Towards Superior Tourism on the Department of Tourism, Youth and Sports at Bulukumba Regency, Indonesia

EasyChair Preprint no. 11508

Abstract

Human resources are an asset or driving force in an organization. This study aims to analyze the strategy for developing human resources in tourism sector on the Department of Tourism, Youth and Sports at Bulukumba Regency. This study used qualitative method with a case study type. The data collection techniques used observation, interviews and documentation with 14 informants (8 employees from Department of Tourism, Youth and Sports at Bulukumba Regency, 2 employees from Personnel and Human Resources Development Agency Office and 4 people from community). Data analysis techniques were assisted by software NVivo 12 plus. The results of this research indicate that HR development strategies in the tourism sector can be carried out by improving the training process. The recruitment process requires an even distribution of employees so that the strength of human resources becomes more balanced. Through formal education, employees have a basic starting point so they can easily complete the work they are entrusted with. However, when an employee has an educational background that is not appropriate to the fieldwork can be compensated by some experiences that have been undertaken and following training that can develop the employee's skills. Besides, the role of the community was very important for the progress of tourism in Bulukumba Regency, the community has a lot of participation in developing tourist attractions in Bulukumba, both in the form of ecotourism managed by the local village, cultural tourism, and also existing marine tourism.

Keyphrases: human resources, Tourism, training

@Booklet{EasyChair:11508,
  author = {Nuryanti Mustari and Junaedi Junaedi and Rosdianti Razak and Andi Jusdiana Ahmad and Herman Herman},
  title = {HR Development Strategy Through Training Towards Superior Tourism on the Department of Tourism, Youth and Sports at Bulukumba Regency, Indonesia},
  howpublished = {EasyChair Preprint no. 11508},

  year = {EasyChair, 2023}}