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Author:Mohammad Amin Soetomo

Publications
Analysis Corellation of the Implementation Framework COBIT 5, ITIL V3 and ISO 27001 for ISO 10002 Customer Satisfaction
Marastika Wicaksono Aji Bawono, Mohammad Amin Soetomo and Thata Apriatin
EasyChair Preprint 4716

Keyphrases

COBIT 5, customer satisfaction, ISO 10002, ISO 27001, ITIL V3.

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